Privacy Policy

Who we are

Bywatts (bywatts.pro) is operated by Sunhub. For the purposes of the EU and UK General Data Protection Regulation, Sunhub is the data controller for personal data processed through this site. You can reach our privacy contact at privacy@sunhub.com.

What we collect

We deliberately collect as little as possible. In normal use of the site we process:

• Your IP address and basic request metadata (the page requested, timestamp, browser user-agent). This is inherent to how any website is served and is handled by our hosting provider to deliver and secure the site.
• An aggregate visit count. To avoid double-counting the same visitor, our counter briefly records a one-way (irreversible) hash of your IP address for up to five minutes, then discards it. We never store your raw IP for this purpose and never link it to your identity.
• Your cookie-consent choice, if you set one, stored in a first-party record on your own device so we can honor it. See the Cookie Policy.

We do not collect names, emails, accounts, payment details, or location beyond what an IP address inherently implies. We run no analytics, advertising, fingerprinting, or third-party tracking.

Quote requests. If you use the quote form we collect your name, email, optional phone number, state, zip code, and the project details you enter. We record the moment you gave consent. We share these details with up to 3 verified installers covering your state; only installers on our Featured plan receive your phone number. If no verified installer covers your area we share your details with nobody and tell you so.

Support messages. If you message us we keep your name, email, and message so we can reply.

Why we process it (legal bases)

Under GDPR Article 6 we rely on:

• Legitimate interests (Art. 6(1)(f)): serving and securing the site, preventing abuse, and counting visits in aggregate. These interests are balanced against your rights; the processing is minimal, short-lived, and not used to profile you.
• Consent (Art. 6(1)(a)): only if we ever introduce optional cookies or analytics, which would be off by default and gated behind the consent banner. None are active today.

Quote requests: consent. We share your details with installers only because you explicitly ticked the consent box, and we record when you did. You can withdraw consent at any time by contacting us, though installers already contacted will already hold your details.

Third parties who receive data

Loading any web page reveals your IP address to whoever serves its content. We keep this list short and name every one:

None of these are advertising networks, and we do not share data with them for marketing. We do not sell personal information to anyone. Our fonts are served first-party from our own domain, so no font provider receives your IP address. If you subscribe to a paid plan, your payment details (card number, billing address) are entered directly on Stripe's checkout and processed by Stripe; we never receive or store your card details ourselves.

Retention

• The visit-count IP hash is deleted automatically within five minutes.
• Server and security logs are retained by our host for a short period under their standard policy and then rotated out.
• Your cookie-consent choice persists on your device until it expires (about six months) or you clear it.

Quote requests and support messages are kept for 24 months so we can handle follow-up questions and disputes, then deleted.

Your rights (GDPR / UK GDPR)

If you are in the EU, EEA, or UK, you have the right to access, rectify, erase, restrict, or object to processing of your personal data, the right to data portability, and the right to withdraw consent at any time. Because we hold no data that identifies you (only a transient IP hash), we may be unable to locate data tied to a specific person, but we will help where we can. To exercise a right, email privacy@sunhub.com. You also have the right to lodge a complaint with your local data protection supervisory authority.

Your rights (California, CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to know what personal information we collect, to delete it, to correct it, and to opt out of its sale or sharing. The only category of personal information we collect is identifiers (IP address), used solely to serve and secure the site and count visits.

We do not sell or share your personal information, and we do not use it for cross-context behavioral advertising. Because we do not sell or share, there is nothing to opt out of, but we still honor the Global Privacy Control (GPC) browser signal as an opt-out of any future sharing. We will not discriminate against you for exercising any privacy right. To make a request, email privacy@sunhub.com.

International transfers

The site is hosted in the United States, and the providers above may process data in the US and other countries. Where required, those providers rely on Standard Contractual Clauses or equivalent safeguards for transfers out of the EU/EEA and UK.

Children

Bywatts is a business-and-infrastructure reference tool intended for a general professional audience. It is not directed at children, and we do not knowingly collect personal data from anyone under 16.

Changes

If our data practices change (for example, if we ever add optional analytics), we will update this page and the “last updated” date above, and where the change is material we will surface it through the consent banner.

Contact

Questions about this policy or your data: privacy@sunhub.com. See also our Cookie Policy and Terms of Service.